HAULBOSS

Account and data deletion

Last updated: 11 October 2026

You can delete your HaulBoss account in the app, or request account and associated-data deletion by email without signing in. Uninstalling HaulBoss alone does not delete your account.

Delete your account in HaulBoss

1. Sign in to HaulBoss and open Settings (or More in a company-manager workspace).
2. Expand Account management, then select Permanently delete account.
3. Read the information about what is removed and retained, type DELETE, then select Permanently delete my account.

Save any records you need first. If you manage a fleet, arrange another manager’s access before deleting your own account. The deletion is permanent and signs you out on your devices. It does not delete your company or anyone else’s account.

Request deletion without signing in

Email owner@haulboss.net with the subject HaulBoss account and data deletion request. Send from the email address associated with your HaulBoss account if you still have access to it.

• State the email address of the HaulBoss account.
• Say whether you want to delete the account and its associated data, or particular records only.
• If you already deleted the account, say that you are requesting removal of remaining associated information.

You do not need to reinstall the app to send this request. If you cannot use your original email address, explain that in your request so ownership can be verified. Do not send your password, card details or identity documents in the initial email.

What the in-app deletion removes

It removes your HaulBoss login and sessions, profile, fleet membership, latest stored fleet/friend locations, saved vehicle combinations, personal tax-receipt records and saved integration connections linked to your membership.

What can remain

The current account-deletion control leaves historical work/rest, journey, job, safety, compliance and business records; audit and billing history; TruckBook messages, posts, uploaded media and call records; town achievements; and saved AI route-investigation records and prepared journeys. Backups, exports, copies held by recipients and records held by connected services may also remain.

HaulBoss does not currently apply one fixed automatic deletion period to all these categories. They are not all necessarily legally required to be kept. A request to remove remaining associated information is reviewed with any applicable legal, security, fraud-prevention or dispute-related retention needs. You can ask which records are retained, why and for how long.

For more about collection, sharing and retention, read the HaulBoss privacy policy.